• Discussion
  • How to reset password for aaPanel Linux 6.x

aaP_chatbaxawan
Hi, can you send me your message? The server makes a snapshot backup first, if possible, please send it to kern@aapanel.com.
It is recommended to fill in the following
Post link:
SSH account password and port:
aapanel login link address and account password:

    18 days later

    aaPanel_Kern I can change the root password over the provider's panel, but I do not have VNC access. I cannot open SSH connection from the service provider's panel. I'm locked out.

    Is there no way to reset settings remotely by the use of the aaPanel shop account? If not, why? The shop account is allowed to install whatever on the server, so why should it be a problem to remotely turn off google two factor authentication, especially when - as in my case - ssh is turned off for security reasons, and VNC isn't available? (Feature-Request?)

      ta_ihpoj1jophi_at
      Hello, ssh has nothing to do with VNC. VNC is equivalent to connecting a monitor to the server. ssh transmits data through a network connection. VNC cannot be used. It is recommended to consult the provider of the server.
      aaPanel cannot reset any settings remotely, the installation plugin is downloaded to the server and then the installation command is executed on the server
      Google Two-Factor Authentication also can't be turned off remotely. You first solve the problem of why VNC cannot be accessed, and then close the use of bt 24 to close Google authentication
      Is the server abnormal and cannot be used normally? Or maybe try restarting the server?

        aaPanel_Kern , I did it. I found a way to connect to the server (no VNC, no SSH). I was then able to start ssh server, I was also able to connect through it and I was able to execute bt with option 24 and finally I turned off two factor authentication. It was tricky, but now I'm back in.

        Thx, your posts were very inspiring.

        4 months later

        Hello, I want to ask, I reset the password with bt 5, but the password doesn't work, I still can't log in

          aaP_991855838
          Hello, can't log in to display any content? Whether to log in with the new password after resetting the password.
          Check whether the disk space is normal at the same timedf -h && df -i

          4 months later

          When I want to change my password. it is not working. This is error code

          bash: python: command not found

            aaP_hotlive501iwin9
            Hello, the server does snapshot backup first.
            Try to find under /www/backup/panel/ latest compressed files Then extract out to find the data/default.db The file cover /www/server/panel/data/default.db The restart the panel again whether can solve?
            For example, the decompressed file is stored in /www/backup/panel/2023-02-19/data/default.db

            cp /www/server/panel/data/default.db /www/server/panel/data/default.db_bak
            cd /www/backup/panel/
            unzip 2023-02-19.zip
            cp 2023-02-19/data/default.db /www/server/panel/data/default.db
            bt restart
            a month later

            I have A login problem recently ....
            i fill the user name and password "but login button don't response"

            when clicked it doesn't do anything

            and i can't login to ssh cause i closed the login with password

              mmoamen
              Hello, try to use the incognito mode of the browser or change the browser to visit, does it solve the problem?
              Also check are you using the correct link to access the panel?

                aaPanel_Kern Yes , iam using the correct port it was pinned

                i used private browser and other browsers and VPNs, i tested all and it still refuse to connect

                and i closed the ssh login with password so i can't login to ssh also

                any help ??

                  mmoamen
                  Hello, it is recommended to go to the server provider's management website to use vnc to check whether the service is normal?

                  2 months later

                  I have had A login problem recently...
                  I fill in the username and password "but the login button doesn't respond"

                  when clicked it doesn't do anything

                  and I can't log in to ssh cause I closed the login with the password

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