Hi,
Ftp is not working anymore? I tested centos 8 and debian 10 server?
I do get this error message:
Timeout detected. (data connection)
Could not retrieve directory listing
Error listing directory '/'.

I also tried uninstall ftp from the applist and install again.But the same problem?

    Amit
    Please check if you have allowed ports 39000-40000 in the panel and server security group

        4 months later

        aaPanel_Jose FTP is not working for me as well. I tried allowing ports selecting Custom TCP option (like I did when I enabled 8888), but FTP still doesn't connect via Filezilla. Any help?

          a month later

          lutfifuadi hello，panel release
          image.png

          how to release in the server security group, it is recommended that you contact the server operator for help

            FTP not working in filezilla for me as well.

            Have already release port 39000-40000 but still get this message in filezilla

            Error: Connection timed out after 20 seconds of inactivity
            Error: Could not connect to server
            Status: Waiting to retry...

            Even with port 21 listening , it doesnt connect please suggest . @aaPanel_Captain

              1. Pay attention to network IP and IP networks outside
              2. Check whether the FTP service is started (panel can see home page)
              3. Check the firewall port 20 FTP port and passive ports 21, 39000-40000 is released (if tencent cloud/ali cloud still need to check the security group)
              4. Whether the active/passive mode is unable to connect
              5. Create a new user can see connections
              6. Modify the FTP configuration file will be in front of ForcePassiveIP # remove 192.168.0.1 replace into the IP networks outside of your server

                problem solved , actually my router has ftp port disabled . now its enabled so working fine.. thanks for help guys.

                a year later

                zuantou

                I already did all that and it doesn't work for me

                I already disabled the firewall and everything and it doesn't work for me
                I already changed the FTP configuration and it's still the same
                tried to connect and I get an error

                Status: Connection established, waiting for welcome message...
                Status: Initializing TLS...
                Status: TLS connection established.
                Status: Registered in
                Status: Retrieving directory listing...
                Status: The server sent a passive response with a non-routable address. Using the server address instead.

                does anyone have a solution?

                  6 months later

                  Modem ayarlarında da portlarını ayarlaman gerekli.

                  7 months later

                  Same Issue for me.

                  Ftp working on my Wifi connection but it's not working on my Mobile 4G Connection How to solve
                  it's urgent, please.

                  8 months later

                  Status: Connection established, waiting for welcome message...
                  Response: 421 Too many connections (10) from this IP
                  Error: File transfer failed
                  Response: 421 Too many connections (10) from this IP
                  Error: File transfer failed
                  Status: Connecting to 35.11.25.74:21...
                  Status: Connecting to 35.11.25.74:21...
                  Response: 421 Too many connections (10) from this IP
                  Error: File transfer failed
                  Response: 421 Too many connections (10) from this IP
                  Error: File transfer failed
                  Response: 421 Too many connections (10) from this IP
                  Error: File transfer failed
                  Status: Connection established, waiting for welcome message...
                  Status: Connecting to 35.11.25.74:21...
                  Status: Connection established, waiting for welcome message...
                  Status: Connecting to 35.11.25.74:21...
                  Status: Connecting to 35.11.25.74:21...
                  Response: 421 Too many connections (10) from this IP
                  Error: File transfer failed

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