I've got the newest version of the panel. But ftp doesn't work when I make web. It starts to connect but fillezilla freezes when getting the address and it won't go any further
Please check if your security group has released ports 39000-40000
How can I find out if the range of these ports is authorized ? And how do I authorize them?
Can i login your panel to check it for you?
where can I send my login details?
please send to firstname.lastname@example.org
The ftp connection work after [39000-40000] ports are released on your panel